Please refund me the differance between what you charged me and what the tickets actually cost. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Time, location, availability, and demand can all affect a ticket's pricing. Did you find it helpful? Vivid Seats review: Fees and refunds. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. I ordered email tickets but do not have access to a printer. How do I get my compensation? Sorry we couldn't be helpful. Best Ticket Broker! What kind of scam is this? You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Is it possible to split an order between multiple forms of payment? Yes His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. 3 for $533.58. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. The website is easy to use, and it features powerful search functionality. I someone needs to hold ticket brokers responsible. We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. 3 Select the Profile option on the left sidebar. Desired outcome: If you need to change the PayPal address associated with your listings, please contact us for assistance. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . Desired outcome: 100000 +. 4 Select Update Email Address and enter your desired email address . Find the order you need tickets resent for, and click on "Tickets Ready". The 21st was spent on the phone trying to aquire our tickets. Be sure to check that your email on file is accurate! They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. We could not access or find on Ticketmaster and vivid customer dis-service. When should I expect my tickets? 2021 Vivid Seats Ltd. All rights reserved. I still havent received my tickets. Will I receive compensation if my event is rained out, postponed, or rescheduled? We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. Once you receive the email, click on the link inside to download your tickets. On December 13, 2022, I received the tickets from Vivid. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. The market price provided by Vivid was over $500 per ticket. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. The tickets you purchased remain valid for the postponed event. I then twitted Customer Service and again advised these were upgrade. The agent will be able to grant you a refund if your scheduled event has been canceled. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) I am very disappointed in not being able to attend the show. How do I remove my listing? These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. How do I know what section, row, and seat numbers to list for my tickets? How do I Confirm or Reject and Deliver Sales via the Mobile App? To stay up-to-date on the events status, monitor the venues website from time to time. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Paid $160 for a single ticket for a show that was rescheduled (twice). I never received my tickets but was charged for them. I lost the email that contained the link to download my e-tickets. Why cant I order a specific number of tickets? A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. Don't EVER use vivid seats for any purchases. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. Will I be charged for listing tickets on your site? Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. Several first-order promo codes are availed by Vivid Seats . The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. Vivid seat is not a reputable place to buy tickets. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. Sorry we couldn't be helpful. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . Desired outcome: Home. You can sort search results by ticket, region, date,. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? . 10% off for existing customer - Vivid Seats promo code 2023. Sorry we couldn't be helpful. . I don't expect they are willing to give an apology. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. A full-service national event ticket marketplace. On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. This will surely increase the credibility of your complaint. Takes no accountability for a time glitch that had us go to a show at the wrong time. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. What method does Vivid Seats use to pay me? Can I exchange my tickets for a different quantity, or for tickets to another date or event? I don't expect they are willing to give an apology. No, Vivid Seats will not grant you a refund for postponed events. Claim it and get a lot of features. says they have a no refund policy unless the event is cancelled. The company has previously. 2. What restrictions are there when using the Mobile App? If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. A full-service national event ticket marketplace. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? Can I cancel an order Ive already placed? Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! Never received tickets or a refund let alone even an apology. I ordered premium tickets for the orchestra section. I have read many many complaints about the 'fake' guarantees. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. Simply sign in and click "Print E-tickets" next to your event. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? Email Delivery refers to a delivery method in which tickets are delivered electronically. I feel that you overcharged me. I then I received an electronic transfer notification which I followed through on. The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. The total price was $1405.95. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. only our *Volume Resellers* are allowed to re-sell tickets. 5. DoNotPay can help you sue the company in small claims court. Your IP: We were given multiple different messages from Vivid seats regarding the tickets. If I wait to buy, will ticket prices change? These people are thieves and liars. This review was chosen algorithmically as the most valued customer feedback. All I got was a run around, excuses, and finally no response what so ever. Their system. Explain your situation and why you wish to receive a refund. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . 1. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. Yes! This changed due to Covid, but we did not get a refund because it was getting rescheduled. 5 Click "Update" once you are finished. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. A full-service national event ticket marketplace. Is Vivid Seats a third party? I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. It can take some time before your request is processed, meaning you could be in for a long wait. Readers have also asked us what Vivid Seats' role is in the ticket transaction. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Returns 142. Vivid seats.bought tickets, they sent the wrong ones. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. I looked at all the emails received and the receipt given. Here's the order I would have tried. Will I get them before my event? I did not get what I paid for. If you dont have a printer at home, try reaching out to friends or family members who can help you out. Log in or create a new account. I ordered email tickets but do not have access to a printer. ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth When should I expect my tickets? Sit back and relax while we do the work. I do not expect Keillor to come back to Denver at his age. Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Will I get them before my event? Will I get them before my event? Your tickets will be re-sent to your email address on file. Desired outcome: I do expect a refund of the differance that the seats should sell for.