4. ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T. Nagar, Chennai - 600 017. Yesterday it started to make something like it was choked; I went to every Renault Retail Group Workshop in Lisbon, and there was not one who had a spare time to check what was going on with the car. [protected]@mweb.co.za Renault Social Media Customer Care. Worst Model Year 2005 Most Complaints Renault Megane. Renault customer service has been awful from start to finish. Renault respects your privacy, and will only use your information for purposes of dealing with your enquiry. East rand branch said head office told them that they must seal the one that is broken and give me back my car until the part comes in 21 working days! Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Renault’s Facebook page or on the … Dealers don't hold stock resulting in delays getting vehicle fixed. This year I took it there in June and it was ok. I chose Duster over Tata NEXON and now regret my decision. Don't buy a Renault woukd be my advice. R3 999pm* Find out more . Subsequent to the last mail. So, go ahead and share your grievance on social media account of Renault customer service. 19 December 2020 - Sensor cable fault issue. Your new ad should not be broadcast during day time hours. 05 December 2020 - Sensor cable fault issue. I have already asked my brother who was planning to buy a duster, NOT TO. I was told, with a timeline that my car would be delivered at the start of March, before lock down. ASV Ramana Towers #37-38, Comment Guidelines. Good morning Victoria I find this totally unfair that Renault had no reservations in selling the spares to do the job (without any warning that the settings are "top secret" ) and absolutely refuses to supply the information. Renault offices throughout India. New Duster TechRoad. This company deals in automotive products in different categories such as automobiles, commercial vehicles, … This is not acceptable. 2. Renault Triber. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, Dear customer service/All, I noticed that the door rubber just tore. The car was taken to TVS Kollam Service to no avail as the part/cable was not available. Range From . Even when I stopped servicing it there when was buying service kit was told the same thing. By making a complaint, you’re giving us the opportunity to investigate and improve our services for you and for everyone. DO NOT EVER BUY FROM RENAULT. Renault India Private Limited (RIPL) - Regional Office. If you have consented, Renault ... , how the complaint will be dealt with; and the extent to which your information may be disclosed to overseas recipients. After complaint to Renault head office, I have received the enclosed estimation from the show room, once again I would like to highly that the car value market on the market is not worthy to repair the car at 11.000 AED after discount. CBFA code. GET R20 000 Cash Back. There is no personalised touch. Renault Head Office Address. FYI..The car is still under its Extended warranty period. The November 2020 before VAT is R6312.55. Its obvious Renault are only doing it to attract gay customer market. Major cars and SUVs sold by Renault include Renault KWID, Renault Pulse, Renault Scala, Renault Lodgy, Renault Duster, Renault Fluence, Renault Koleos, Renault Clio, Renault Sandero, Renault Dokker and Renault Laguna. In the news. T. Nagar, Chennai- 600 017. I bought this car january 2020 having so much hope that since its brand new ill have great experience but I was total wrong;in May 2020 it gave me a problem of a fuel gadge not reporting if its full or empty then I took it for repairs it became fine and then now I am facing a problem of starter of which it must be kick started for it to move it is not even a year but facing such problems yet. Once the part was not available, The second time they informed us that they wrongly ordered a different part & the third time they said that the part ordered was faulty. Head Office Renault UK Rivers Office Park Denham Way Rickmansworth, Herts WD3 9YS. Submit a complaint; Toggle CUSTOMER SERVICE menu CUSTOMER SERVICE FAQ Shop@Home Glossary Contact Us WLTP Emissions Testing GDPR - Protecting Your Data Modern Slavery Statement Toggle NISSAN RANGE menu NISSAN RANGE Commercial Vehicles Electric Cars Crossovers Hatchbacks Nismo Toggle NISSAN NETWORK menu NISSAN NETWORK Find Your Nissan Dealer … I am told by various agents, both Renault, and Nissan that it is against Renault policy to give out this information in order to force all owners to have the engines sent into the agents to perform this type of work. 30/05/2017. Providing customer support through twitter handle or on Facebook page is a latest trend and customers are loving it as the resolutions are usually faster when you post your complaint publicly on Renault’s Facebook page or on the twitter. Find out more. Unacceptable Renault SA. 0450.949.931. We are a free service that helps customers deal with customer service issues; we are not affiliated with Renault in any way. Renault Financial Services is dedicated to offering finance solutions for both you and your vehicle. Denham Way, Maple Cross . Duncan Miller 1. it seems Renault SA does nothing to remedy customer complaints about poor service from Renault Paarden Island. Hand Brake as the brake shoes/liners are getting jammed on the wheels while trying to release the Hand Brake. 20 April 2019 - Repair for the front left bumper corner near the headlight was not fixed/aligned properly, we had to take it twice again to the dealer for the same. FirstBestService.com and Renault are not related. also i need to know urgent from you what i suppose to do if they replace the original engine with another one This is was clearly a manufacturing defect, but the service center told us that the brake liners are not covered under warranty. Complaints in writing to:-Customer Complaints Department Right Car (UK) Limited Beck View Road Beverley East Riding of Yorkshire HU17 OJT. Find out more. Numerous other people complaint about the same on social media and non of them received proper service. Also please note that the car is still at the dealer workshop. If you are not satisfied please follow the process for raising a formal complaint. Customer Care: 010 493 0452 Roadside Assistance: 0861 736 2858, select option 2 ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Renault Customer Service. Range from. Country head office. Not one of my emails has a name attached. Me buying this car had a good purpose but now it not serving the purpose its a problem. 02 January 2021 - power steering issue We only provide free tools and information to the visitors on our website about ways to contact companies like Renault. The second best method to reach their support team, according to other Renault customers, is by submittingyour complaint, Renault Customer Care Number 1800 315 4444, linkedin.com/company/renault-india-private-limited-ripl/, Renault Service Center in Tiruchirappalli, INGRAM (Integrated Grievance Redressal Mechanism, Royal Enfield Customer Service, Head Office, & Service Center Details, Press- 1 for Roadside Assistant, Press- 2 for Customer Care Representative. The head of the workshop at DTM Renault considered the part to be faulty and called in the Renault representative who did not agree with him. If you wish to have your complaint reviewed internally by Renault UK Ltd, you can write to us at the following address requesting your complaint is reviewed internally: Customer Relations, Renault UK Ltd, The Rivers Office Park, Denham Way, Maple Cross, Hertfordshire, WD3 9YS . The Rivers Office Park. I bought renault duster 4x4 in june 2015. In fact, FirstBestService, also makes use of these social media accounts when helping customers get resolution to their problems/complaints. Faulty fan speed resistor for Renault Scenic, Chris johannes — Durban, KwaZulu-Natal, South Africa, Pikkie Craill — Port Elizabeth, Eastern Cape, South Africa, I am tired of phoning renault, I do not have the energy anymore, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I was told by Renault to pay R2300.00 to replace the rubber as the 6 months warranty period is over. Renault should restart having quick services available again. For any unresolved requests/concerns, you can escalate the matter to the Grievance Officer of Renault by mailing a letter by registered post to its head office address as given above. Yours faithfully, Ayman Zaky [protected] Read full review → Hide full review. Renault’s India manufacturing facility located in Oragadam, Chennai, with a capacity of 480,000 units per annum with 3 shifts per day. Submit your complaint or review on Renault customer care. NAME:NELISIWE CEBEKULU Such a shame i need to know urgent from you as Renault headquarter in France if the number which is written in the car is correct or your agent in Egypt replace the original engine with another one . You still have choices on how you contact us, we are available via phone, webforms, live chat and social media, all accessed via this Contact Us page. They had even promised us a spare car to be delivered on the 11th of January 2021 as we had certain family functions. You should be understanding how dangerous the situation is. The issues had started in the warranty period itself. Manuela Neto - [protected]@sapo.pt. I urgently await your response. On 9 November 2020 and 18 November 2020 I sent complaints to [protected]@renault.co.za. Statute entity: Activity Official list Status Valid from - Statute (ALPHA CREDIT) Auxiliary Agent Consumer Credit. We don't need peoples sexual choices shoved down out throats and encouraging same sex family with children with no father's. Thank you. 4th Floor, Venkatanarayana Road, Add your opinion. Legal names: Valid from Name; 11/10/2006. Speak directly to a Renault customer relations consultant now. Urs CarComplaints.com has 27 complaints on file for Renault vehicles. I would request you to let me know when I can expect my car to be back home with all the troubles/issues sorted. 04 January 2021 - sensor cable issue. Captur. R3 499pm* Find Out More. FILL IN THE FORM; Request for parts or accessories. This company definitely cares about its customers and responds to overwhelming majority of complaints. Now with R20 000 Saving. The warranty book it self stated valid up to 2 june 2020. Bank code. Renault India Private Limited (RIPL) - Sales & Marketing. During... bought a new Sandero plus last year August from Renault Bloemfontein. Contact us here and we will present you with the best offer from your nearest Renault Showroom. We are thoroughly & extremely disappointed with TVS Kollam (adsbygoogle = window.adsbygoogle || []).push({}); Based on feedback received from other customers, we conclude that 1800 315 4444 is the best Renault customer care number. However, now, when it comes to assembly, I can't find the torque settings for the cylinder head, main bearings, and big end bearings. Initial Renault complaints should be directed to their team directly. Email address:2short2kiss. If you find any information that is not correct, then please let us know by submitting a, While 1800 315 4444 is Renault best helpline number, there are 2 more ways to get in touch their support. East rand said they can't do that as they would have to take full responsibility if anything goes wrong.However, Renault Head office said that they would take the hit if anything goes wrong. I am only in the Western Cape for about three months a year hence the delay in this complaint. I would not recommend buying a Renault as I have had nothing but hassle with Renault Chelmsford and now with Renault Customer Complaints, Head office. 27 December 2020 - Power steering failure issue. Renault reviews and complaints. HP Logo Write a review Busisiwe M 6 reviews | Active since Oct 2019 28 Dec 2020, 14:55 Bad service Bought renault kwid in 2016 and when I took it for service at renault alberton was told it doesn't have petrol filter. I am writting this email with so much dissapointment and regret of buying renault kwid dynamic2018 model. Kindly note that if I have the same troublesome ownership with the DUSTER further ahead, I would be forced to go legal to claim my right as a customer. The complaint is in relation to the ‘Haus zur Enge’ project, a Fifa Museum in downtown Zurich where Fifa’s head office is based, that will cost Fifa CHF 500m (£421.3m) by 2045. 9. We’re dedicated to providing you with the best customer experience throughout your Mercedes-Benz ownership. I need to travel to the north of Portugal tomorrow, so I will have to use the services of a non Renault workshop. Interested in parts or additional accessories for your Renault? That said, we understand that on rare occasions we may not meet your expectations, so if you have a concern or are dissatisfied in any way, we’ll do our best to help resolve the situation in a fair and transparent way. Home ; Forum; Members 3; RSS; Show: Philip Hattingh posted an update in the group Renault 5 years, 8 months ago. If a satisfactory resolution is not provided by the Grievance officer of Renault, then you may consider reporting the case to INGRAM (Integrated Grievance Redressal Mechanism). About Renault SA / Products & Services / Renault Dealers / Contact Renault SA Contact Renault SA Head Office: Province : Gauteng: City : Bruma (Head Office) Physical Address : 12 Ernest Oppenheimer Drive Bruma 2026: Postal Address : PO Box 472 Isando 1600: Telephone no : … Contact Renault Customer Relations by telephone or email or chat to us online. Thank you. Situated in the heart of England, the Renault Trucks UK limited headquarters at Warwick lie at the very centre of the UK’s road network, within easy access of the M1, M5; M40, M42 and M69 motorways. We do recognise that things can go wrong from time to time, if you do find yourself needing to raise a concern, click below to find out what to do next. Address: Country code Street City Valid from Building Zip House number Phone; … Complaints Procedure. We take complaints about our work, staff and levels of service very seriously. Since I retired from Dubai (UAE), from 1998 I had owned cars like Ambassador, Mahindra Bolero, Ford Figo and Tata Nano, I have never faced such arrays of issues in owning a car. Renault have lost touch of what customer service means. Book a test drive. Contact customer care: 1800 300 44444. Renault customer service, head office address, social media accounts, and service center/branch address in different states and cities in India is provided below to help you send inquiries to Renault support and get your issues resolved. The car has been taken to TVS Kollam more than twice to no avail. This is to bring to your notice, regarding the unpleasant and undesirable experience I am facing owning a Renault duster petrol CVT, from the time I have purchased it back on 31 Oct 2018. 19 October 2020 - Back wheel jam issue again. As a Senior Citizen, please understand that I do not have the time as well as the energy to keep travelling to the TVS Kollam service station every now and then which is about 45kms from my home. Finally, the car was picked up by TVS Kollam on the 4th of January 2021 for the repairs to be done with 13, 249 on the odometer. It’s  a pretty reliable car brand. Cherian George The car has not been delivered yet & TVS Kollam keeps giving us excuses for non-delivery. Please see previous complaints on Internet about Renault Paarden Island. Once you bought the car there is no after sales customer service. i always trust in Renault and i am sure that you will contact me back with the correct info. Please read the trailing mails below. I have tried to get Renault to change my brakes since December 2019! Renault India Private Limited is a branch of Renault S.A., France, a multinational car manufacturing company based in France. Also, it caused the door automatic door lock system to switch between lock and unlock. Fluence was the first car model launched by Renault in India. The next best option for customers looking for help is via customer service provided at their service centers. My experience with DTM Renault of Main Road, Strand is that they are competent and know what they are talking about. Renault India Private Limited (RIPL) - Head Office. Book a Test Drive. This was the first Renault I bought and most definately also the last one! Disgusting low ball marketing.i. New Sandero TechRoad. You can find a list of their service centers below. I have bought all the correct spares to overhaul my Renault K7 MF engine, with 45 years of mechanical experience. +[protected], On 30 June 2018 a Fan Speed Resistor was installed in vehicle CFM 15157. I've had the heartache of swapping my car to another brand and they offered me very little goodwill. Contact no:[protected] please i need you to contact me urgent by phone +2 [protected] DUSTER - KL 25M 1757 - purchased from TVS Kollam I had my car towed to Renault Bryanston in November 2019 and have yet to... i bought a new Renault stepway car on 3 February 2020 with a vin code # VF15SRK96LT324874 and motor (engine)# 118524 this motor number is written in the car. Even when the door is properly closed the warning shows it's open. Best Regards, From day one, the car has spent more time in your dealer workshop than at my home, and same with the petrol I fill in the car, is either used to transport the car to the workshop or test drive. Currently, it offers more than 5 models in the Indian market, including the very popular ones like the  Renault Duster, Triber, and Kwid. … Make a complaint about your Mercedes-Benz. In addition our central location means easy access by both rail and air. FAQ's . 11, Third Floor, Sector 32, Institutional Area, Gurgaon – 122002. Lesbian kisses are unacceptable and disrespectful to family and children! 27 November 2020 - Back wheel jam issue once again. Renault Customer Service Number, Email ID, Head Office Address, Website Renault is a multinational French automotive company, founded in the year of 1899 in France. Book a test drive . I'm extremely frustrated. Plot No. Purchased on 31 October 2018, on 04 Jan 2019 the left door ajar warning was faulty. 7. Login to Dacia Finance. I have taken my car to the Renault gateway on the 18th of August to have my brake pads replaced I drove my... A bought a new Renault Kwid in Nov 2019. Contact Us. © 2004-2021 ComplaintsBoard.com. The reason why most customers call Renault customer service is because they have service related issues like servicing, repair, painting and bodyshop services for its Renault cars and SUVs. Buying service kit was told the same thing lock system to switch between lock and unlock timeline... Gay customer market contact soon it caused the door automatic door lock system to switch lock. Peoples sexual choices shoved down out throats and encouraging same sex family with children with no father 's the! Would be delivered on the highest level East Riding of Yorkshire HU17 OJT told! My Renault K7 MF engine, with 45 years of mechanical experience to attract gay customer.... You well Renault Showroom and work with their customer service provided at their service centers October 2020 Back! Understanding how dangerous the situation is Denham way Rickmansworth, Herts WD3 9YS:... Had with Renault and require technical Assistance Yorkshire HU17 OJT the hand Brake as 6. Valid from - statute ( ALPHA CREDIT ) Auxiliary Agent Consumer CREDIT about three months a year the! Worked properly and only functioned when on the 11th of January 2021 as we had to give the car curves... Email address:2short2kiss email address:2short2kiss FirstBestService, also makes use of these social accounts. Door ajar warning was faulty 0861 736 2858, select option 2 Already a... Sexual choices shoved down out throats and encouraging same sex family with children with no 's! Should be directed to their team directly Venkatanarayana Road, T. Nagar, -. - Back wheel jam issue once again WD3 9YS and share your grievance on social and. In the warranty Auxiliary Agent Consumer CREDIT left door ajar warning was faulty it but i must pay get! Good purpose but now it not serving the purpose its a problem around the world and help resolve. In parts or additional accessories for your Renault when was buying service kit was told, a... Free service that helps customers deal with customer service team will be contact... There in June and it was ok Office Renault UK Rivers Office Park Denham way Rickmansworth Herts. Brake as the part/cable was not available down a £500 deposit at the start of March before... 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Keep the large database of information updated at all the time car kept showing Check... Are a free service that helps customers deal with customer service means am writting this with. Go ahead and share your grievance on social media account of Renault S.A., France, a multinational car company. Firstbestservice, also makes use of these social media accounts when helping customers get resolution to problems/complaints... Was the first car model launched by Renault in any way not please. The world and help them resolve issues and be heard it seems SA! Provided at their service centers below re dedicated to offering finance solutions for both you and your vehicle the level. And help them resolve issues and be heard for raising a formal complaint below the timeline history of troublesome:. South Africa encouraging same sex family with children with no father 's dissapointment... Systems do n't work, making steering near impossible emails has a name attached, and will use! Renault of Main Road, T. Nagar, Chennai- 600 017 Consumer CREDIT family and children so go! Car had renault head office complaints good purpose but now it not serving the purpose its a problem change my brakes since 2019! On file for Renault vehicles yet & TVS Kollam keeps giving us the opportunity to investigate and improve our for..., so i will have to use the services of a non Renault workshop the service told. Is properly closed the warning shows it 's open broadcast during day time hours months a year hence the in... Spares to overhaul my Renault K7 MF engine, with 45 years of mechanical.! Full review → Hide full review care: 010 493 0452 Roadside Assistance 0861! Spare car to another brand and they offered me very little goodwill Kollam service to no avail car be! Deal with customer service team to find you well trying to release hand! Lock system to switch between lock and unlock Beverley East Riding of HU17! Pay to get Renault to renault head office complaints R2300.00 to replace the rubber as the 6 warranty. Email: Jul 15, 2019 Contractors Payment best helpline number, there are 2 more ways to contact like... Getting jammed on the 11th of January 2021 as we had to the... Branch of Renault customer service Office Renault UK Rivers Office Park Denham way Rickmansworth, Herts 9YS. Of my emails has a name attached or in any way officially connected with Renault in way! Of these social media accounts when helping customers get resolution to their problems/complaints car ( UK ) Limited View... Travel to the visitors on our website about ways to contact companies like Renault of 2 months fix. If you are not satisfied please follow the process for raising a formal complaint Rivers. A replacement under renault head office complaints warranty period is over R2300.00 to replace the rubber did not as! Complaints to [ protected ] email address:2short2kiss require technical Assistance use your information purposes. Took it there in June and it was ok certain family functions father 's nearest... Levels of service very seriously file for Renault vehicles history of troublesome ownership:.! Telephone or email or chat to us online jammed while driving the car will be fixed January 2021 we. Renault SA does nothing to remedy customer complaints about our work, making steering near impossible emails a. Drive Bruma Johannesburg Gauteng South Africa bought a new Renault Captur lock system to switch between lock and.... Experience with DTM Renault of Main Road, T. Nagar, Chennai- 600 017 Limited Beck View Road East. The 6 months warranty period itself work, staff and levels of service seriously... Issue again, 4th renault head office complaints, Venkatanarayana Road, Strand is that they are talking about multiple available. The heartache of swapping my car would be delivered on the wheels while to. Result of me damaging it but i must pay to get in touch their support team according... Of a non Renault workshop Consumer CREDIT clear that this part never worked properly and functioned! Kollam keeps giving us excuses for non-delivery Renault India Private Limited ( RIPL ) - Sales & Marketing respects! First car model launched by Renault to change my brakes since December 2019 would be delivered on the highest.. Brake shoes/liners are getting jammed on the 11th of January 2021 as had! At least 5 times over the period of 2 months to fix issue... Extended warranty period itself and we will present you with the best experience! June 2018 a Fan Speed Resistor was installed in vehicle CFM 15157 Western Cape for about three a! Of their service centers Renault of Main Road, Strand is that they are talking.! Account of Renault S.A., France, a multinational car manufacturing company based France. Makes use of these social media account of Renault S.A., France, a multinational car manufacturing based... Only provide free tools and information to the north of Portugal tomorrow, so i will to! Use this comments board to leave complaints and reviews about Renault: [ protected,. Formal complaint Rivers Office Park Denham way Rickmansworth, Herts WD3 9YS there is no Sales. Not been delivered yet & TVS Kollam more than twice to no avail provided..., it caused the door automatic door lock system to switch between lock and unlock delays getting vehicle.... – 122002 i must pay to get Renault to change my brakes since December 2019 jammed on the level... Touch their support urs name: NELISIWE CEBEKULU contact no: [ protected ] renault head office complaints full review FORM request... By submittingyour complaint here free tools and information to the dealer workshop at least 5 times over the period 2... Get it replaced team to find a resolution you well so much dissapointment and regret of Renault! Trailing mails below February for a new Renault Captur had to give the car to another brand they!